hono | privacy

1. Introduction

Welcome to WEAREHONO LTD ("we", "our", "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services ("Services"). Please read this policy carefully. By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

2. Information we collect

We may collect and process the following data about you:

Personal Identification Information: Name, email address, and other contact details.
Demographic Information: Age, gender, and relationship status.
Usage Data: Information about how you use our Services, such as access times and pages viewed.
Payment Information: Payment card details and transaction data.
Assessment Data: Responses and results from the relationship assessment.

3. How we use your information

We use the information we collect in the following ways:

To Provide and Manage Services: Delivering the relationship assessment and generating reports.
To Process Transactions: Managing payments and processing orders for reports.
To Communicate: Sending administrative information, such as updates to our terms, conditions, and policies.
To Improve Services: Understanding how users interact with our Services to enhance user experience.
To Ensure Security: Protecting our Services and ensuring they are used in compliance with our Terms.

4. Disclosure of your information

We may share your information in the following circumstances:

With Service Providers: Third-party vendors who provide services on our behalf, such as payment processing.
Legal Obligations: If required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your data protection rights

Under data protection law, you have rights including:

Access: You have the right to request copies of your personal data.
Rectification: You have the right to request correction of any information you believe is inaccurate or incomplete.
Erasure: You have the right to request that we erase your personal data, under certain conditions.
Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our contact information provided below.

7. Cookies and tracking technology

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

8. Third-party services

Our Services may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.

9. Children's privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from individuals under 18. If we become aware that we have collected personal data from a child under age 18 without verification of parental consent, we will take steps to remove that information from our servers.

10. Data retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

11. International data transfer

Your information, including personal data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal data, to the United Kingdom and process it there.

12. Changes to this privacy policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact us

Our Data Protection Officer (“DPO”) is William Jones. If you would like to contact our Data Protection Officer directly you can do so by emailing will@honoapp.com

If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law you can complain to the Information Commissioner’s Office at the following web address: https://www.ico.org.uk/.