Terms of service

1. Introduction

Welcome to WEAREHONO LTD ("we", "our", "us"). By using our website and services ("Services"), you agree to comply with and be bound by the following Terms of Service ("Terms"). Please review them carefully.

2. Acceptance of terms

By accessing or using our Services, you agree to these Terms. If you do not agree, you should not use our Services.

3. Changes to terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the Services constitutes your acceptance of the revised Terms.

4. Use of services

You must be at least 18 years old to use our Services. You agree to use our Services only for lawful purposes and in accordance with these Terms.

5. User accounts

To use certain features of our Services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

6. Relationship assessment and reports

Our Services include completing a relationship assessment and, upon payment, receiving a relationship report. The assessment and reports are for informational purposes only and do not constitute professional advice. Our assessments are based on the principles of Schema Therapy, but they are not a substitute for professional therapy or advice.

6.1 Clear disclosure of payment requirement

You acknowledge and agree that the full results of the relationship assessment will only be available upon payment of the specified fee. While the initial assessment is free, parts of the final report will be blurred, and you will be prompted to make a payment to access the full report. This information is provided upfront in compliance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

7. Payment and refunds

Payment: Users must pay the specified fee to receive their relationship report. All payments must be made through our designated payment processor.

Refunds: Refunds are not provided once a relationship report has been delivered. If you believe there has been an error, please contact us at hello@honoapp.com. In cases where a refund is deemed appropriate at our sole discretion, it will be processed in accordance with our refund policy outlined on our website.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our Services, you consent to such processing and you warrant that all data provided by you is accurate.

9. Intellectual property

All content, features, and functionality of our Services, including text, graphics, logos, and software, are owned by us or our licensors and are protected by intellectual property laws. You may not use our content without our prior written permission.

10. Prohibited conduct

You agree not to:

  • Use the Services for any unlawful purpose.
  • Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity.
  • Interfere with or disrupt the operation of the Services.
  • Attempt to gain unauthorised access to any portion of the Services or any other systems or networks connected to the Services.

11. Disclaimers and limitation of liability

Disclaimers: The Services are provided "as is" and "as available" without warranties of any kind, either express or implied.

Limitation of Liability: To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Services; (ii) any unauthorised access to or use of our servers and/or any personal information stored therein.

12. Governing law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remaining Terms, which will remain in full force and effect.

14. Entire agreement

These Terms constitute the entire agreement between you and WEAREHONO LTD regarding your use of the Services and supersede any prior agreements between you and WEAREHONO LTD.

15. Contact information

If you have any questions about these Terms, please contact us at hello@honoapp.com.